Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Estimated Delivery Time

We currently ship to countries within the European Union.

Estimated delivery times:

* Standard Shipping: 5–12 business days

Delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 48 hours to become available after shipment.

Shipping Costs

Shipping costs are calculated during checkout and displayed before payment is completed.

From time to time, we may offer free shipping promotions on selected products or order values.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe, please contact us.

We will work with the shipping carrier to investigate the issue and assist you as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, additional shipping charges may apply if the package needs to be resent.

Contact

If you have any questions regarding shipping, please contact our support team through our Contact Us page.